Frequently Asked Questions
Everything you need to know about your MellowSquish favorites.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be in their original packaging with tags attached to be eligible for a full refund.
How do I care for my MellowSquish garments?
To maintain the softness and fit of our fabrics, we recommend machine washing cold on a gentle cycle and tumble drying on low heat or air drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.